Database slowness and members page impact.
Incident Report for ZeroBounce
Resolved
Hello,

Unfortunately due to a large spike in traffic and files uploaded, we've observed a slowness in the database responses while processing all the requests. Due to this slowness and increase volume of traffic, the members page for Zerobounce customers functioned with intermittence.

Our staff increase the databases limits, workers and resources (cloud on demand) and traffic was restored. We've monitored this for 12 hours and performance was confirmed as stable.

Please accept our apologies for any inconvenience caused.
Posted Jun 22, 2022 - 17:00 PDT